How can I justify price increases to my customers?
It's important to communicate the reasons clearly. Are you facing increased costs, or is it to improve service?
Yes, our costs have gone up significantly. How should I explain that?
You can explain that the price increase is necessary to maintain quality and service. Transparency is key.
What if customers are unhappy with the increase?
Offer them a loyalty discount or explain the added value they will receive. Listening to their concerns is crucial.
Should I notify them in advance?
Absolutely! Giving advance notice shows respect and allows customers to adjust their budgets accordingly.
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