What are the key steps to manage an outsourcing partner effectively?
To manage an outsourcing partner effectively, start by setting clear expectations, maintaining open communication, and regularly reviewing performance.
How often should I communicate with them?
Regular communication is crucial. Aim for weekly check-ins, but adjust based on project needs and urgency.
What metrics should I use to evaluate their performance?
Consider metrics like quality of work, adherence to deadlines, and responsiveness to feedback. Tailor these to your specific goals.
What should I do if they are not meeting expectations?
If they aren't meeting expectations, address the issues directly, provide constructive feedback, and discuss potential solutions together.
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