How can I measure investor satisfaction?
You can measure investor satisfaction through surveys, feedback forms, and regular communication.
What specific metrics should I look for?
Key metrics include Net Promoter Score (NPS), satisfaction ratings, and retention rates.
How often should I conduct these surveys?
It's best to conduct surveys quarterly or after major events to capture timely feedback.
Can you suggest some effective survey questions?
Sure! You can ask about overall satisfaction, likelihood to recommend, and areas for improvement.
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