How can I negotiate payment gateway fees with my provider?
Start by researching industry standards and comparing fees from different providers. What fees are you currently paying?
I'm paying 2.9% plus $0.30 per transaction. Is that high?
That rate is common, but it can vary. You might be able to negotiate lower rates based on your transaction volume. How many transactions do you process monthly?
I process about 1,000 transactions a month.
With that volume, you have leverage! Prepare to present your transaction data and ask for a lower rate or a tiered pricing model.
What if they refuse to lower the fees?
If they refuse, consider mentioning competitor offers or exploring other payment gateways that might provide better rates.
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