How can I improve my active listening skills?
Active listening involves fully concentrating, understanding, responding, and remembering what is being said. Here are some tips: 1. Maintain eye contact. 2. Avoid interrupting. 3. Reflect back what you hear. 4. Ask clarifying questions.
Can you give me an example of reflecting back?
Sure! If someone says, 'I'm feeling overwhelmed with work,' you might respond, 'It sounds like you're feeling really stressed with your workload.' This shows you understand their feelings.
What should I avoid while practicing active listening?
Avoid distractions, such as your phone or other conversations. Also, refrain from planning your response while the other person is speaking.
How can I practice active listening in a group setting?
In a group, focus on one speaker at a time, nod to show understanding, and summarize their points before moving on to the next person.
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