What are the key skills I should focus on for IT support interviews?
You should focus on technical skills like troubleshooting, networking, and operating systems, as well as soft skills like communication.
How can I practice my troubleshooting skills?
You can practice by setting up a home lab, using virtual machines, or participating in online forums to solve real-world problems.
What common interview questions should I expect?
Expect questions like 'How do you handle difficult customers?' and 'Can you explain the OSI model?'.
Any tips for answering behavioral questions?
Use the STAR method: describe the Situation, Task, Action, and Result to structure your answers effectively.
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