How can I remove negative reviews from my business?
You can't remove reviews directly, but you can respond to them and ask the platform for removal if they violate guidelines.
What if the review is fake or from a competitor?
In that case, gather evidence and report it to the review platform. They may investigate and remove it.
How should I respond to a negative review?
Acknowledge the issue, apologize if necessary, and offer to resolve the problem offline. This shows you care.
Can I ask customers to leave positive reviews?
Yes, encourage satisfied customers to share their experiences, but avoid incentivizing them directly.
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