How do I report a defective product?
An example of an AI chatbot conversation about reporting defective products.
How do I report a defective product I bought online?
To report a defective product, you should first check the retailer's return policy on their website.
What information do I need to provide when reporting?
You'll typically need your order number, a description of the defect, and any photos if possible.
Is there a specific time frame for reporting defects?
Yes, most retailers require you to report defects within a certain period, often 30 days from delivery.
What if the retailer doesn't respond to my report?
If you don't receive a response, consider following up or contacting customer service directly.
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