I'm not happy with my current accommodation. How can I request a different one?
You can request a different accommodation by contacting the support team directly. Would you like help with that?
Yes, what information do I need to provide?
You'll typically need to provide your booking details, the reason for the request, and any preferences for the new accommodation.
How long does it usually take to get a response?
Response times can vary, but you should expect to hear back within 24 to 48 hours.
Is there a chance I might not get the accommodation I want?
While we strive to accommodate requests, availability can be limited. It's best to provide alternatives if possible.
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