How do I return a defective item?

How do I return a defective item I bought online?

To return a defective item, first check the return policy of the retailer. Most require you to initiate a return within a specific timeframe.

What if I lost the receipt?

If you lost the receipt, you can often still return the item by providing proof of purchase, like a bank statement or order confirmation email.

Do I have to pay for return shipping?

It depends on the retailer's policy. Some cover return shipping for defective items, while others may require you to pay.

How long does the refund process take?

Refunds typically take 5-10 business days to process after the retailer receives the returned item.