How do I set up KPI reviews for my team?
To set up KPI reviews, start by defining clear KPIs that align with your team's goals. What specific areas are you focusing on?
We're focusing on sales performance and customer satisfaction.
Great! For sales performance, consider metrics like revenue growth and conversion rates. For customer satisfaction, you might look at NPS or CSAT scores. How often do you plan to review these KPIs?
I was thinking quarterly reviews would be best.
Quarterly reviews are a good choice. Make sure to gather data beforehand and prepare a summary for each review. Would you like tips on how to conduct the review meetings?
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