What are the key steps to train my team for crisis communication?
The key steps include assessing current skills, developing a training plan, and conducting simulations.
How often should we conduct crisis communication drills?
It's recommended to conduct drills at least twice a year to keep skills sharp and ensure readiness.
What resources can I use for training materials?
You can use online courses, workshops, and crisis communication handbooks as valuable resources.
How do I evaluate the effectiveness of the training?
You can evaluate effectiveness through feedback surveys, performance in drills, and real-world application.
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