How can I use empathy maps in design?

How can I use empathy maps in design?

Empathy maps help designers understand users' needs and feelings. They visualize user experiences to inform design decisions.

What are the key components of an empathy map?

An empathy map typically includes sections for what users say, think, do, and feel, helping to capture their perspective.

Can you give me an example of an empathy map?

Sure! For a food delivery app, an empathy map might show users saying they want quick delivery, thinking about food quality, feeling excited about new options, and doing comparisons of prices.

How do I create an empathy map for my project?

Start by gathering user data, then fill in the empathy map sections collaboratively with your team to capture diverse insights.