What are the best customer support tools in HubSpot?
An example of an AI chatbot conversation about HubSpot customer support tools.
What are the best customer support tools in HubSpot?
HubSpot offers several excellent customer support tools, including the Help Desk, Ticketing System, and Knowledge Base.
Can you explain how the ticketing system works?
Sure! The ticketing system allows you to track customer inquiries, assign tickets to team members, and monitor their status until resolution.
What features does the Knowledge Base include?
The Knowledge Base includes articles, FAQs, and guides that help customers find answers independently, reducing support requests.
Are there any integrations available for these tools?
Yes, HubSpot integrates with various tools like Slack, Zapier, and many CRM systems to enhance functionality.
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