How can I create a knowledge base in HubSpot?
An example of an AI chatbot conversation about creating a knowledge base in HubSpot.
How can I create a knowledge base in HubSpot?
To create a knowledge base in HubSpot, go to your Service dashboard, then select 'Knowledge Base' from the menu.
What types of articles can I include in the knowledge base?
You can include FAQs, how-to guides, troubleshooting articles, and best practices.
Can I customize the appearance of my knowledge base?
Yes, you can customize the appearance by adjusting the theme, colors, and layout in the settings.
How do I track the performance of my knowledge base articles?
You can track performance through the analytics section, where you can see views, ratings, and feedback.
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