What is the impact of defect resolution time on software quality?

What is the impact of defect resolution time on software quality?

Defect resolution time significantly affects software quality. Longer resolution times can lead to increased bugs, user dissatisfaction, and higher costs.

Can you explain how it affects user satisfaction?

Certainly! When defects take longer to resolve, users may experience frustration, leading to a negative perception of the software and decreased trust.

What are some strategies to reduce defect resolution time?

Some effective strategies include implementing automated testing, improving communication among teams, and prioritizing defects based on severity.

How does this relate to overall project timelines?

Long defect resolution times can extend project timelines, as unresolved issues may delay subsequent development phases and release schedules.

Are there any metrics to measure defect resolution time?

Yes, common metrics include Mean Time to Resolve (MTTR), defect aging, and the number of reopened defects, which help assess efficiency.