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What is the impact of GDPR on eCommerce businesses?

An example of an AI chatbot conversation about the effects of GDPR on online retail.

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You

What is the impact of GDPR on eCommerce businesses?

MagicBuddy
MagicBuddy

GDPR has significantly affected eCommerce by enforcing stricter data protection regulations, requiring businesses to obtain explicit consent from users before collecting their data.

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You

How does GDPR affect customer data collection?

MagicBuddy
MagicBuddy

Under GDPR, eCommerce businesses must clearly inform customers about what data is being collected and how it will be used, ensuring transparency.

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You

What are the penalties for non-compliance with GDPR?

MagicBuddy
MagicBuddy

Penalties for non-compliance can be severe, including fines up to 4% of annual global turnover or €20 million, whichever is higher.

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You

Can customers request to delete their data?

MagicBuddy
MagicBuddy

Yes, customers have the right to request the deletion of their personal data under GDPR, known as the 'right to be forgotten'.

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You

What steps should eCommerce businesses take to comply with GDPR?

MagicBuddy
MagicBuddy

Businesses should conduct a data audit, update privacy policies, implement consent mechanisms, and ensure secure data storage.

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