What are the consequences of overpromising in business?

What are the consequences of overpromising in business?

Overpromising can lead to customer disappointment, loss of trust, and damage to a brand's reputation.

Can you give me an example of a company that overpromised?

Sure! A notable example is the launch of the Samsung Galaxy Note 7, which promised high performance but faced battery issues.

How can businesses avoid overpromising?

Businesses can avoid overpromising by setting realistic expectations, communicating transparently, and delivering on commitments.

What should I do if I realize I've overpromised?

If you've overpromised, it's important to communicate with your customers, manage their expectations, and find ways to make amends.

Are there any benefits to underpromising?

Yes, underpromising can lead to exceeding customer expectations, fostering loyalty, and enhancing your brand's reputation.