How do online reviews influence buying choices?
An example of an AI chatbot conversation about the impact of reviews on purchasing decisions.
How do online reviews influence buying choices?
Online reviews significantly impact purchasing decisions by providing social proof and influencing consumer trust.
Can you give me examples of how reviews affect sales?
Sure! Positive reviews can increase sales by up to 30%, while negative reviews can deter potential buyers.
What types of products are most affected by reviews?
Products like electronics, beauty items, and restaurants are highly influenced by customer reviews due to high competition.
Do consumers trust reviews from strangers?
Yes, many consumers trust online reviews from strangers as much as personal recommendations, especially when there are many reviews.
How can businesses manage their online reviews?
Businesses can manage reviews by responding to feedback, encouraging satisfied customers to leave reviews, and addressing negative comments.
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