What are the risks that can impact a company's reputation?
There are several risks that can impact a company's reputation, including negative publicity, product failures, and ethical scandals.
Can you give examples of negative publicity?
Sure! Examples include social media backlash, unfavorable news coverage, or customer complaints going viral.
How can companies mitigate these risks?
Companies can mitigate risks by maintaining transparency, engaging with customers, and having a crisis management plan in place.
What role does social media play in reputation management?
Social media plays a crucial role as it can amplify both positive and negative sentiments quickly, influencing public perception.
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