How does supplier management affect customer satisfaction?
Supplier management plays a crucial role in customer satisfaction by ensuring that products are delivered on time and meet quality standards.
Can you give examples of how poor supplier management can lead to customer dissatisfaction?
Certainly! Poor supplier management can result in delays, subpar product quality, and increased costs, all of which frustrate customers.
What strategies can companies implement to improve supplier management?
Companies can enhance supplier management by establishing clear communication, setting performance metrics, and conducting regular reviews.
How can technology aid in supplier management?
Technology can streamline supplier management through automation, data analytics, and real-time tracking, improving efficiency and responsiveness.
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