How has technology changed the way we experience queues?
Technology has significantly streamlined queues through digital ticketing, mobile apps, and virtual waiting rooms.
Can you give examples of industries that have improved their queue management?
Sure! Retail, airports, and restaurants have all adopted technology to enhance customer flow and reduce wait times.
What are some potential downsides of technology in queue management?
Some downsides include reliance on technology, potential technical failures, and the exclusion of those who are less tech-savvy.
How do you think queues will evolve in the future?
In the future, we might see more AI-driven systems that predict wait times and optimize customer flow even further.
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