How do typing indicators affect user experience in chatbots?
An example of an AI chatbot conversation about the impact of typing indicators on user experience.
How do typing indicators affect user experience in chatbots?
Typing indicators can enhance user experience by providing feedback that the chatbot is processing the user's input.
Can you give me examples of how they improve engagement?
Sure! They can reduce uncertainty, making users feel more connected and engaged while waiting for a response.
Are there any downsides to using typing indicators?
Yes, if overused, they can create anxiety or frustration if users feel they are waiting too long for a reply.
What are some best practices for implementing typing indicators?
Best practices include using them sparingly, ensuring they are visually distinct, and timing them appropriately to avoid user frustration.
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