How does AI impact brand loyalty?
AI can enhance brand loyalty by personalizing customer experiences and improving engagement.
Can you give me examples of AI tools that help with this?
Sure! Tools like chatbots, recommendation engines, and personalized email marketing are great examples.
What are the risks of relying too much on AI for brand loyalty?
Over-reliance on AI can lead to a lack of human touch, which may alienate some customers.
How can brands balance AI use and human interaction?
Brands can use AI for efficiency while ensuring that human representatives are available for complex issues.
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