Why is brand trust important for businesses?
Brand trust is crucial as it fosters customer loyalty, enhances reputation, and drives sales.
How can a company build brand trust?
Companies can build brand trust by being transparent, delivering quality products, and engaging with customers.
What are the consequences of losing brand trust?
Losing brand trust can lead to decreased customer loyalty, negative reviews, and ultimately, reduced sales.
Can social media impact brand trust?
Yes, social media can significantly impact brand trust, as it allows for direct communication and feedback from customers.
What role does customer service play in brand trust?
Excellent customer service is vital for brand trust, as it shows customers that their satisfaction is a priority.
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