Why is review context important for AI chatbots?
An example of an AI chatbot conversation about the significance of context in reviews.
Why is review context important for AI chatbots?
Review context is crucial because it helps AI understand the user's intent and the specific situation behind their feedback.
Can you give me an example of how context changes the meaning of a review?
Sure! A review saying 'The service was slow' can mean different things if the context is a busy restaurant versus a quiet cafe.
How can chatbots use this context to improve responses?
Chatbots can tailor their responses based on context, providing more relevant solutions or follow-up questions that address the user's specific concerns.
What happens if a chatbot ignores review context?
Ignoring context can lead to misunderstandings, irrelevant responses, and ultimately a poor user experience.
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