How does tone affect communication in business?
Tone is crucial in business as it influences perceptions, builds relationships, and conveys professionalism.
Can you give me an example of a positive tone in an email?
Sure! A positive tone might include phrases like 'I appreciate your efforts' or 'I'm excited to collaborate!'
What about a negative tone? How can it impact a message?
A negative tone can create misunderstandings and damage relationships. For example, saying 'This is wrong' can sound harsh.
How can I improve my tone in written communication?
You can improve your tone by using positive language, being clear and concise, and considering your audience's feelings.
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