How can we improve our defect resolution process?
To improve your defect resolution process, consider implementing a structured workflow, utilizing automation tools, and enhancing team communication.
What specific tools can help with automation?
Tools like JIRA, Bugzilla, and Trello can help automate tracking and managing defects effectively.
How can we enhance team communication?
Regular stand-up meetings, collaborative platforms like Slack, and clear documentation can significantly enhance team communication.
What metrics should we track to measure improvement?
Track metrics such as defect resolution time, the number of defects reopened, and team response times to measure improvement.
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