How can I improve my international return policies?
An example of an AI chatbot conversation about enhancing international return policies for better customer satisfaction.
How can I improve my international return policies?
Improving international return policies can enhance customer satisfaction. What specific areas are you looking to improve?
I want to make the process easier for customers.
Consider offering prepaid return labels and clear instructions in multiple languages. Would that help?
Yes, that sounds good. What about timeframes?
Setting clear timeframes for returns, like 30 days, can help. You might also want to communicate these timelines effectively.
Should I charge for returns?
It depends on your business model. Offering free returns can attract more customers, but you need to balance costs.
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