How can I improve customer retention for my business?
Improving customer retention can involve several strategies. Have you considered enhancing customer service or loyalty programs?
Yes, I have a loyalty program, but it's not very effective. What can I do to make it better?
You might want to personalize the rewards based on customer preferences and purchase history. This can increase engagement.
That sounds good! What other strategies can I implement?
You could also focus on regular communication, such as newsletters or personalized offers, to keep customers engaged.
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