How can I integrate empathy maps into my design thinking process?
An example of an AI chatbot conversation about integrating empathy maps with design thinking.
How can I integrate empathy maps into my design thinking process?
Integrating empathy maps into your design thinking process helps you understand users better. Start by gathering user insights.
What are the key components of an empathy map?
An empathy map typically includes sections for what users say, think, do, and feel. This helps visualize their experiences.
Can you give me an example of using an empathy map?
Sure! For a food delivery app, you might map out a user's frustrations with late deliveries and their desire for real-time updates.
How do I use the insights from the empathy map in my design?
Use insights to inform your design decisions, ensuring features address user pain points and enhance their overall experience.
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