What are some effective strategies for interviewing different user types?
It's important to tailor your approach based on the user type. For example, tech-savvy users may prefer direct questions, while less experienced users might need more context.
Can you give me examples of different user types?
Sure! Common user types include novice users, expert users, and occasional users. Each has unique needs and perspectives.
How should I adjust my questions for novice users?
For novice users, use simple language and avoid jargon. Start with broad questions to make them comfortable.
What about expert users? Any tips?
With expert users, dive deeper into technical aspects and ask for their insights on advanced features or improvements.
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