What are the steps to build a career in IT support?
An example of an AI chatbot conversation about IT support career paths and development steps.
What are the steps to build a career in IT support?
To build a career in IT support, start by gaining foundational knowledge in computer systems and networks.
What certifications should I consider?
Consider certifications like CompTIA A+, Network+, and Microsoft Certified: Modern Desktop Administrator.
How important is hands-on experience?
Hands-on experience is crucial; internships or entry-level positions can provide valuable practical skills.
What skills are most in demand for IT support roles?
Key skills include problem-solving, communication, technical knowledge, and customer service.
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