What is the difference between KPIs and OKRs?
KPIs (Key Performance Indicators) are metrics used to measure the success of an organization, while OKRs (Objectives and Key Results) are a goal-setting framework that defines objectives and tracks their outcomes.
Can you give me examples of each?
Sure! An example of a KPI could be 'Increase sales by 20% this quarter.' An OKR might be 'Improve customer satisfaction with a key result of achieving a 90% satisfaction score in surveys.'
Which one should I use for my team?
It depends on your goals. Use KPIs for tracking performance metrics and OKRs for setting and achieving strategic objectives.
How often should I review them?
KPIs are typically reviewed monthly or quarterly, while OKRs are often reviewed quarterly to align with the goal-setting cycle.
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