How can leaders effectively manage a crisis?
Effective crisis management involves clear communication, quick decision-making, and empathy towards affected individuals.
What are some key traits of a good crisis leader?
Key traits include resilience, adaptability, decisiveness, and the ability to inspire trust and confidence in others.
Can you give an example of a successful crisis management strategy?
Certainly! One example is how Johnson & Johnson handled the Tylenol crisis in the 1980s by prioritizing consumer safety and transparency.
What role does communication play in crisis management?
Communication is crucial; it helps to keep stakeholders informed, manage expectations, and maintain trust during uncertain times.
How can leaders prepare for potential crises?
Leaders can prepare by conducting risk assessments, developing crisis response plans, and training their teams for various scenarios.
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