How can active listening improve communication?
Active listening enhances understanding, builds trust, and fosters better relationships by showing empathy.
What are some techniques for active listening?
Techniques include maintaining eye contact, nodding, summarizing what the speaker said, and asking clarifying questions.
Can you give me an example of active listening in a conversation?
Sure! In a conversation, if someone says they had a tough day, you might respond, 'It sounds like you had a challenging day. What happened?'
How does active listening affect conflict resolution?
Active listening can de-escalate conflicts by ensuring all parties feel heard and understood, leading to more constructive dialogue.
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