What are your live chat hours?
An example of an AI chatbot conversation about live chat availability.
What are your live chat hours?
Our live chat is available from 8 AM to 10 PM EST, seven days a week.
Do you have any breaks during those hours?
Yes, we have a short break from 12 PM to 1 PM EST for maintenance.
Can I still reach support via email during that time?
Absolutely! You can reach us via email anytime, and we'll respond as soon as possible.
What if I need help outside of those hours?
If you need assistance outside of live chat hours, please leave a message, and we'll get back to you.
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