How do I troubleshoot Loggly alerts?
An example of an AI chatbot conversation about troubleshooting Loggly alerts effectively.
How do I troubleshoot Loggly alerts?
To troubleshoot Loggly alerts, start by checking the alert conditions and thresholds you've set. What specific issue are you facing?
I'm not receiving alerts for certain logs that I know should trigger them.
Make sure the logs are being sent to Loggly correctly. Check your log shipping configuration and ensure the relevant tags are included.
I checked the configuration, and the logs are there. What else could be wrong?
Next, verify the alert query. It might not be matching the logs as expected. Can you share the query you're using?
I'm using a query that looks for error messages, but it's not triggering.
Double-check the syntax of your query and ensure it aligns with the log format. You can also test the query in the Loggly search to see if it returns results.
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