What should I do if my loyalty points aren't showing up?
An example of an AI chatbot conversation about loyalty points account issues.
What should I do if my loyalty points aren't showing up?
I can help with that! Can you please provide me with your account email and the date of the transaction?
Sure, my email is [email protected] and the transaction was on March 5th.
Thank you! Let me check your account for that date. One moment please.
It looks like there was a system error on that date. I can manually add the points to your account.
That would be great! How long will it take for the points to appear?
Once I add them, they should appear in your account within 24 hours.
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