What features should I look for in a loyalty program?
An example of an AI chatbot conversation about loyalty program features.
What features should I look for in a loyalty program?
When choosing a loyalty program, consider features like point accumulation, tier levels, redemption options, and personalized rewards.
Can you explain how point accumulation works?
Point accumulation allows customers to earn points for purchases, which can later be redeemed for rewards. The more they spend, the more points they earn!
What are tier levels in a loyalty program?
Tier levels categorize customers based on their spending or engagement, offering different rewards and benefits at each level to encourage loyalty.
How can personalized rewards enhance customer experience?
Personalized rewards cater to individual preferences, making customers feel valued and increasing their likelihood of returning.
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