How can I manage conflict during conversations?
Managing conflict involves active listening, staying calm, and finding common ground. Can you share a specific situation?
I often argue with my colleague over project decisions.
It's important to approach the conversation with empathy. Try to understand their perspective and express your own clearly.
What if they don't listen to me?
If they aren't receptive, consider using 'I' statements to express how you feel without sounding accusatory. This can help reduce defensiveness.
That makes sense. How can I prepare for such conversations?
Preparation is key! Outline your main points, anticipate their responses, and practice active listening techniques.
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