How can I handle difficult conversations with my team?
It's important to approach difficult conversations with empathy and clarity. Start by setting a positive tone.
What if the team member becomes defensive?
If they become defensive, try to listen actively and validate their feelings. This can help de-escalate the situation.
Should I prepare what to say in advance?
Yes, preparing key points can help you stay focused and ensure you cover important topics without getting sidetracked.
How do I follow up after the conversation?
Follow up with a summary of what was discussed and any agreed-upon actions. This reinforces accountability and clarity.
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