How can we measure the impact of AI on our projects?
Measuring AI's impact involves assessing performance metrics, ROI, and user satisfaction. What specific projects are you referring to?
We're looking at a customer service automation project.
For customer service automation, you can track metrics like response time, resolution rate, and customer feedback before and after AI implementation.
What tools can help us with this measurement?
Tools like Google Analytics, customer feedback surveys, and AI performance dashboards can provide valuable insights.
How often should we evaluate the AI's performance?
It's best to evaluate AI performance regularly, such as quarterly, to ensure it meets your goals and adapts to changes.
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