How can we measure cultural competence in organizations?
Measuring cultural competence can involve assessments, surveys, and feedback mechanisms. Would you like to know specific tools?
Yes, what tools are commonly used for this?
Common tools include the Cultural Competence Assessment Tool (CCAT) and the Intercultural Development Inventory (IDI).
How do these tools work?
CCAT uses self-assessment questionnaires, while IDI measures intercultural sensitivity through a series of scenarios.
What are the benefits of measuring cultural competence?
Benefits include improved communication, enhanced teamwork, and better service delivery in diverse environments.
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