How can organizations measure cultural competency?
An example of an AI chatbot conversation about measuring cultural competency in organizations.
How can organizations measure cultural competency?
Organizations can measure cultural competency through surveys, assessments, and training evaluations.
What specific metrics should be included in these assessments?
Key metrics include employee diversity, inclusion practices, and cultural awareness training effectiveness.
Are there any tools or frameworks that can help with this measurement?
Yes, tools like the Cultural Competence Assessment Tool (CCAT) and frameworks like the Intercultural Development Inventory (IDI) are useful.
How often should organizations reassess their cultural competency?
It's recommended to reassess cultural competency annually or biannually to ensure continuous improvement.
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