How can we measure emotional connection with donors?
Measuring emotional connection with donors can involve surveys, feedback forms, and analyzing engagement metrics.
What specific metrics should we look at?
You can look at metrics like donor retention rates, engagement levels on social media, and responses to personalized communications.
Are there any tools that can help with this?
Yes, tools like CRM systems, donor management software, and survey platforms can help track and analyze these metrics.
How often should we assess emotional connection?
It's beneficial to assess emotional connection at least annually, but more frequent check-ins can provide valuable insights.
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