How can I effectively measure stakeholder satisfaction?
You can measure stakeholder satisfaction through surveys, interviews, and feedback forms. What specific stakeholders are you focusing on?
I'm mainly interested in our clients and employees.
For clients, consider using Net Promoter Score (NPS) surveys. For employees, engagement surveys can provide valuable insights. Would you like help designing these surveys?
Yes, that would be great! What questions should I include?
For clients, ask about their likelihood to recommend your services. For employees, inquire about job satisfaction and areas for improvement. Would you like examples of specific questions?
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