How can I measure stakeholder satisfaction in Agile projects?
You can measure stakeholder satisfaction through regular feedback sessions, surveys, and by tracking engagement levels.
What specific metrics should I use in surveys?
Consider using Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and specific qualitative feedback.
How often should I conduct these surveys?
It's best to conduct surveys at key project milestones and after major deliverables to capture timely feedback.
What if the feedback is negative?
Negative feedback should be viewed as an opportunity for improvement. Analyze the feedback and engage stakeholders to address their concerns.
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