What are the different roles a mediator can play in conflict resolution?
Mediators can take on various roles, such as facilitator, negotiator, and problem-solver. Each role helps guide the parties towards a resolution.
Can you explain the facilitator role in more detail?
Sure! A facilitator helps create a safe environment for discussion, ensuring that all parties have a chance to speak and be heard.
What about the negotiator role?
The negotiator role involves actively working with both parties to find common ground and propose solutions that satisfy everyone.
Are there any other roles that a mediator might assume?
Yes, mediators can also act as educators, providing information about the mediation process, or as evaluators, offering insights on potential outcomes.
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