I'm having issues with my membership rewards account, can you help?
An example of an AI chatbot conversation about membership rewards account issues.
I'm having issues with my membership rewards account, can you help?
Of course! What specific issues are you experiencing with your membership rewards account?
I can't seem to redeem my points. They just disappear when I try.
I understand how frustrating that can be. Can you tell me what steps you took before the points disappeared?
I selected a reward and clicked on redeem, but it just shows an error message.
Thank you for the details. It sounds like a technical issue. Let me check your account status and see if there are any alerts.
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